Elephantsquared.

This evening a weird message was floating above my email stating that Gmail was temporarily unable to access my Contacts and that I might experience issues while this persists. Chat was not working properly. The auto-complete feature was only working for a very few contacts. And though the contact manager wouldn’t load at all, I could access my contacts via google.com/contacts

You could also check the “Learn more” link which directs you to a Google Help sub page inside Gmail Help which includes the following reassuring message:

We’re working to fix the problem, and in the meantime, you should be able to continue to read and send mail as normal. Thank you for your patience.

The Google Apps Status mentions today’s issue as a Service disruption. The announcement found right now on the top right of Google’s Help pages, looks like this:

September 24, 2009 7:29:00 AM PDT

We’re aware of a problem with Google Mail affecting a small subset of users. The affected users are unable to access Google Mail, but we’ve provided a workaround below. We will provide an update by September 24, 2009 8:29:00 AM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.

It is also worth mentioning that this very specific Google Help page is not accessible/visible through the upper navigation menu, which is Managing Contacts.

UPDATE: A new announcement states the below:

September 24, 2009 8:29:00 AM PDT

Google Mail service has already been restored for some users, and we expect a resolution for all users within the next 1 hours. Please note this time frame is an estimate and may change.

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